My Percent Account

Signing in

• I can't sign into Percent because of 2FA
• I forgot my password
• I've lost access to my Percent account

Teams & Roles

• How do I invite people to my team?
• Are there additional verification checks for inviting new members to join my team?
• What are the different roles in a team?
• How do I edit a role of a person in my team?
• How do I join an existing team?

Making Changes

• How do I update my nonprofit's name or location address?
• How do I change the email address for my account?
• How do I change my bank details?
• How do I customize my profile?
• I can't add a milestone

Bank Account Details

• How do I submit my bank details?
• My bank details have not been accepted
• I see “bank details couldn’t be sent for review” when trying to submit them